CBSE Class 12 Portal Error Row: Students Raise Concerns Over Evaluation Issues; Parliamentary Panel Examines Matter

The controversy surrounding the CBSE Class 12 examination evaluation process continues to grow as thousands of students across India report errors linked to the board’s newly introduced On-Screen Marking (OSM) system.

What began as isolated complaints has now developed into a nationwide issue, attracting the attention of the Union Education Ministry, Members of Parliament, and education experts.

Recent hearings and official reviews indicate that authorities are taking the matter seriously while students continue to seek clarity and relief.

Students Report Multiple Problems

Following the declaration of CBSE Class 12 results, students started reporting discrepancies in their evaluated answer sheets. Several candidates claimed that scanned copies of answer books contained missing pages, blurred images, incorrect subject mapping, and marking inconsistencies. Some students alleged that the marks awarded did not reflect the answers written in their examination papers.

The concerns gained traction on social media, where students shared screenshots and copies of answer sheets highlighting potential errors. Reports suggest that more than four lakh students have raised concerns regarding evaluation-related issues, making it one of the largest student grievance episodes in recent years.

New On-Screen Marking System Under Scrutiny

The CBSE introduced the On-Screen Marking system for Class 12 examinations in 2026 with the objective of improving transparency and reducing manual evaluation errors. Under the new system, answer sheets are scanned and evaluated digitally by examiners.

However, critics argue that the system was introduced without sufficient preparation and testing. Students and teachers have pointed to technical glitches, scanning errors, and operational challenges that may have affected the accuracy of evaluations.

Education experts have suggested that while digital evaluation can improve efficiency in the long term, implementation challenges must be addressed before such systems are adopted on a large scale.

Education Minister Acknowledges Discrepancies

In a significant development, Union Education Minister Dharmendra Pradhan acknowledged that there were “some discrepancies” in the new evaluation system.

Following a review meeting involving CBSE officials and technical experts, the minister assured students that all genuine concerns would be addressed. He also stated that corrective measures would be implemented wherever necessary and accountability would be fixed if negligence or technical failures were identified.

The minister’s statement was viewed as an important acknowledgment of student concerns, particularly after growing public criticism regarding the evaluation process.

Latest Hearing Before Parliamentary Committee

One of the most important recent developments came when 17-year-old student activist Sarthak Sidhant appeared before a Parliamentary Standing Committee examining concerns related to the CBSE On-Screen Marking system.

During the hearing, issues related to evaluation transparency, technological implementation, and procedural accountability were reportedly discussed. The parliamentary panel is examining allegations regarding evaluation irregularities and the overall functioning of the digital marking framework.

The committee is expected to review submissions from students, education experts, and CBSE officials before making recommendations regarding future reforms.

Re-Evaluation Portal Faces Delays

The situation became more complicated when CBSE’s verification and re-evaluation portal experienced technical problems shortly after results were announced.

Initially scheduled to open in late May, the portal’s launch was delayed because of technical issues. Students who were eager to access answer sheets and seek verification faced uncertainty as the portal remained inaccessible for extended periods. CBSE later stated that the platform was being strengthened to handle heavy traffic and ensure smoother functioning.

Many students expressed frustration because university admission processes are ongoing, and any delay in re-evaluation could affect their application timelines.

Heavy Traffic and Cybersecurity Challenges

After the portal eventually became operational, CBSE reported receiving extraordinary traffic. According to official information, the platform recorded approximately 1.5 million hits within two minutes of its launch.

Authorities also detected more than one lakh unauthorized access attempts, forcing technical teams to strengthen security measures. CBSE clarified that student data remained protected and that necessary safeguards were implemented to prevent any compromise of the system.

The board emphasized that cybersecurity challenges were separate from the evaluation process itself and that efforts were underway to ensure uninterrupted services for students.

Previous Portal Outages Added to Concerns

Even before the latest controversy, students experienced difficulties accessing scanned answer sheets. Multiple reports highlighted login failures, payment gateway issues, and temporary website crashes during the answer-sheet application process.

On one occasion, the portal remained inaccessible for several hours, prompting students and parents to demand deadline extensions. CBSE later restored services and processed a large number of applications after resolving the technical issues.

These repeated disruptions contributed to growing anxiety among students seeking timely resolution of their grievances.

What CBSE Has Said So Far

CBSE has maintained that it is committed to ensuring fairness and transparency in the evaluation process. The board has encouraged students to use official verification, answer-sheet review, and re-evaluation mechanisms whenever discrepancies are suspected.

Officials have also stated that technical teams continue to monitor portal performance and address reported issues. Helpline services have been made available for students facing difficulties during the verification process.

Additionally, CBSE has clarified that claims regarding hacking of the actual evaluation portal are incorrect and that the core evaluation infrastructure remains secure.

Impact on Students and Admissions

For many students, even a small change in marks can significantly influence admission opportunities at prestigious universities and professional institutions. As undergraduate admissions begin across the country, students are anxious for quick resolution of evaluation-related disputes.

Several student groups have urged authorities to expedite the verification process and ensure that deserving candidates are not disadvantaged due to technical or procedural errors.

Education experts have also stressed the importance of maintaining confidence in public examination systems, noting that trust and transparency are essential components of large-scale board assessments.

What Happens Next?

The coming weeks are expected to be crucial. The Parliamentary Standing Committee’s examination of the issue, continued government oversight, and CBSE’s ongoing review of complaints could shape future reforms in digital evaluation systems.

Students are advised to regularly monitor official CBSE notifications, complete verification applications within prescribed deadlines, and preserve copies of all communications related to re-evaluation requests.

While authorities have assured corrective action where required, students and parents continue to await definitive findings and long-term solutions that can restore confidence in the examination process.

Written by Simran

Simran is currently working as a Senior Content Writer at Findmycollege , where she creates engaging and research-driven learning resources for students. She has completed her Graduation in Journalism from Delhi University. With 4 years of experience in the EdTech industry, she has previously contributed to leading platforms like Leverage Edu and Aakash. Her expertise lies in simplifying Engineering and Medical entrance exam content to guide aspirants in their preparation journey. Beyond writing, Simran enjoys sketching, watching movies, and finding creative inspiration in everyday life.

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